Creating Game-Changing Customer Experiences with AI

AI is revolutionizing our daily experiences. Learn from industry expert, Daniel Bunton, on how to leverage and embrace AI to drive customer satisfaction in today’s competitive landscape.

Meet Cleo, the AI assistant that has already assisted 6 million users in avoiding overdrafts, improving credit scores, and enhancing budget management. Glean the CX insights from Daniel Bunton, Head of Customer Service, on creating game-changing customer service that is light-hearted, unforgettable and disrupting their industry!

Join Maurits Pieper, from Dixa in conversation with Daniel Bunton, Head of Customer Support at Cleo AI, while they delve into leveraging AI for transformative customer experiences.

  • Discover how Cleo stands out by engaging customers with a unique tone of voice. Through humorous interactions based on spending habits, Cleo aims to increase awareness and engagement with financial data
  • Learn how Daniel places emphasis on the importance of prioritizing customer retention alongside revenue objectives
  • Understand the challenges of building trust in the financial industry and how Cleo’s approach, including its distinctive tone of voice, has occasionally led to unexpected outcomes!
  • Implementing AI in customer service teams, the importance of measuring success beyond just deflection rates

Featured On-Demand

Webinar
25 min watch

Creating Game-Changing Customer Experiences with AI

AI is revolutionizing our daily experiences. Learn from industry expert, Daniel Bunton, on how to leverage and embrace AI to drive customer satisfaction in today’s competitive landscape.

Watch now
Webinar
55 min watch

Building trust with an AI-driven CX strategy

How do you craft a customer-centric AI strategy with trust at its core? Learn from the #1 fastest-growing tech business in the Netherlands (Deloitte Technology Fast 50) about their recipe for CX success.

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Webinar
25 min watch

Amplify your influence at the leadership table

Join us as senior leaders share strategies for maximizing impact in strategic discussions, data-driven advocacy, and cross-departmental collaboration. Unlock invaluable insights to elevate your influence at the leadership table.

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