Meet the Messenger

Did you know that the average service interaction is 4 times more likely to make a customer disloyal?Keep your customers connected. Unleash the power of Dixa across devices and platforms with Dixa Messenger.
Dixa Messenger

Learn how your CX team can:

  • Connect messaging, live chat, self-service, and chatbots into a single point of contact.
  • Digitally contain customers to reduce unnecessary repeat contacts and reduce friction.
  • Drive engagement by using push notifications and customizing your in-app service experience.
  • Simplify your agent experience by unifying conversations from apps, mobile, and web into a single view and with automated routing to the right agent.
  • Hand-off high-value conversations from chatbots to agents.

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