5 insights to transform your CX org into a value-builder

Tink moved 100 new agents and CS leaders to Dixa in just 4 weeks. Learn how they accomplished their growth with very lean resources.

Join us as we chat to ‘tink’, a leading German consumer IoT commerce platform working hard to help people connect every device in the modern home.

Head of IoT services, Choan-yi Lai, will be speaking to Dixa’s VP of Product, Rob Krassowski, about how ‘tink’ supports their agents with the right tools and knowledge to quickly ramp up and deliver impeccable service in new and emerging markets.

What will I learn?

  • How tink was able to get 100 new agents and CS leaders up and running in just 4 weeks with very lean resources.
  • Ways the company empowers their agents to deliver accurate and updated information to their customers in a fast-moving and increasingly complex space.
  • How happy and empowered agents will help you grow your business.

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