Phone pricing

USD per min.EUR per min.GBP per min.
Outbound – Tier 310.570.5290.48799
Outbound – Tier 220.150.13920.12842
Outbound – Tier 130.050.04640.04281
Inbound World0.020.01860.01712
Toll free – Rest of World000
Toll free – Region Europe0.140.1260.112
Toll free – Region North America0.0420.0420.035
Toll free – Region South America0.1890.1680.147
Toll free – Region ANZSI0.0840.070.063
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Frequently asked questions

Can you make calls with Dixa?

Yes! We have a flexible, full-featured call center and phone system that runs entirely in your browser. Pay as you go and get discounts based on volume. Includes unlimited phone numbers.

Is there a minimum number of seats?

Yes, we have a 7 seat minimum.

Do you offer monthly pricing?

All our pricing plans are billed annually, but monthly pricing is available upon request (please note that it includes a surcharge).

Can I keep my existing phone numbers?

Yes, you can. Simply contact us to transfer your existing numbers from your current phone carrier to Dixa (known as “porting”). Please note that in some countries, it can take some time. We’ll let you know what to expect, as well as help you throughout the process.

Is Dixa geared toward specific industries?

Dixa works well across a multitude of industries, such as: eCommerce, Retail, Fintech, Insurtech, Travel & Hospitality, Transport & Mobility, Telecommunications, Media & Entertainment, and many more. See our customer stories for examples of how we’ve created value and solved challenges for companies in your industry.

Do I need any hardware?

All you need is a computer and an internet connection. That being said, we do recommend headsets with active noise cancellation for the best possible experience.

Can I use desk phones with Dixa?

Yes, we integrate with selected USB desk phones. Please reach out for more details.

Is Dixa GDPR compliant?

Yes, Dixa is GDPR compliant. For more information, please reach out.

After a smooth transition from Zendesk, we now have a holistic view of all agents and customers interacting easily with Dixa. Customer Champions can do more for customers and for the business because the algorithm gives them more agency over how to create value in every customer engagement.

Stacy Justino Director of Customer Happiness at Wistia

We’ve built the allplants brand on our ability to delight our customers and build strong personal relationships with them. We chose Dixa because we needed a customer service platform that could keep pace with our growth as well as the evolving demands of our customers. So far, we’ve been delighted with the results.”

Felicity Bell Head of Delight at Allplants
Read customer story

We had an aspiration before Dixa to become a global #OneRapha team. To unlock that opportunity, we needed a platform that was within the same mindset around not having siloed ways of thinking and working. Dixa has provided us with this one-screen wonder.”

Rob Pierce Customer Operations Director at Rapha
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Dixa is a partner rather than just a service provider, always encouraging us to be better. And, because the Dixa team is available to all levels of our team, everyone is empowered to get the support and solutions they need in the moment, which means we are always getting better.”

Harriet Treadwell Customer Love Director at Butternut Box
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Ready to transform your customer experience?

Book a personalized demo to see Dixa in action.