Customer service

Your one-stop shop for CX trends & insights

Explore ways to improve your customer service, level up your customer experience, grow your customer base, and more.
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Customer experience
Dixa life
Customer service
Agent experience
AI in Customer Service
Customer service
5 min read

3 reasons your customer service team will love chatbots

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Agent experience
5 min read

The secrets to streamlining agent onboarding with quality assurance

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Customer service
3 min read

5 Tips For Productivity in Call Centers

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Customer experience
4.5 min read

How to Improve Customer Service From the Inside-Out

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Customer experience
5 min read

The Great Resignation is the perfect excuse to overhaul your agent experience

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Agent experience
6 min read

How to Increase Customer Loyalty With the 3 Pillars of Agent Happiness

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Agent experience
5 min read

Do Happy Agents Make Happy Customers?

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