Customer experience

Your one-stop shop for CX trends & insights

Explore ways to improve your customer service, level up your customer experience, grow your customer base, and more.
Categories
Customer experience
Dixa life
Customer service
Agent experience
AI in Customer Service
Customer experience
7 min watch

Customer sentiment analysis: When CSAT surveys let you down

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Customer experience
6 min watch

How to choose the best customer service channels

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How to enrich your customer experience with AI in customer service
Customer experience
6 min watch

How to enrich your CX with AI in customer service

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Dixa life
5 min watch

Will ChatGPT steal your customer service job?

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Customer experience
3 min watch

Why growing net revenue retention is critical for your business

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customer loyalty at Dixa conversational customer service platform
Customer experience
7 min watch

New in 2023 – Dixa’s customer loyalty machine

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Customer experience
5 min watch

Is an effortless customer service experience possible?

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Customer experience
4.5 min watch

How to Improve Customer Service From the Inside-Out

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Customer experience
5 min watch

How to Democratize Voice of the Customer Insights

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