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Explore ways to improve your customer service, level up your customer experience, grow your customer base, and more.
Categories
Customer experience
Dixa life
Customer service
Agent experience
AI in Customer Service
Customer service
4 min read

How to Deal With Angry Customers – 8 Simple Steps

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Customer service
6 min read

Rethinking Contact Center KPIs – Part 2

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Customer service
3 min read

How Multi-Skilling CS Reps Makes For Better Employees

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Customer service
7 min read

Take First Place with Empathy in Customer Service

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Customer experience
3 min read

Will Bots Replace Customer Service Reps?

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Customer service
6 min read

The Customer-Centric Mindset

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Dixa life
1 min read

Dixa Wins Best Engagement Solution!

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Dixa life
3 min read

Dixa Raises $14M in Series A Funding

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Customer experience
3 min read

Tips for Building Better Personal Relationships with Customers

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