Boost your CX setup

Connect your favorite apps to Dixa

Chatbots & AI Automation

Ada AI

Onboard, measure, and coach your AI Agent to instantly resolve the most customer service inquiries with the least effort.

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Chatbots & AI Automation

Boost.ai

Reduce customer wait times and automate customer service at scale. No code required.

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Boost.ai

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Conversational Analytics

Capturi

Transform your call recordings into valuable insights with Dixa and Capturi

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Capturi

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Conversational Analytics

Chattermill

Gain an edge by unifying, measuring and analyzing all your customer feedback in real time with Chattermill.

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Chattermill

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Ecommerce
Custom

Custom Integration

You decide which data Dixa automatically looks up in your own systems. Neat, right?

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Custom Integration

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Language Translation

DeepL

Translate texts & full document files instantly. Accurate translations for individuals and Teams.

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Chatbots & AI Automation

DigitalGenius

DigitalGenius is the AI platform that delivers automated resolutions for your support tickets, resulting in incredible customer satisfaction and operational savings.

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DigitalGenius

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App Automation Services

Easy Pay

Connect Easy Pay to your Dixa account and make it easier for your business to complete financial transactions, while improving your customer experience.

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Easy Pay

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Chatbots & AI Automation

Ebbot

The future of customer interactions. The complete chat platform with AI automation tools.

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Knowledge Management

Elevio

Enable your agents to be more effective and deliver a faster, more efficient, customer service with Elevio Knowledge Centered Service (KCS).

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App Automation Services

FactBranch

Show more customer data in your support and sales software with FactBranch.

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FactBranch

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Data Visualization

Fivetran

Fivetran is the smartest, fastest way to replicate data from all of your applications into a cloud destination of your choice.

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Fivetran

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Data Visualization

Geckoboard

Easily create stunning dashboards from live data in a matter of minutes

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Geckoboard

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Project Management

GitHub

A platform and cloud-based service for software development and version control, allowing developers to store and manage their code

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BPO/Support

Hire Horatio

Horatio is a leading provider of white-glove customer experience and omni-channel support services.

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Hire Horatio

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CRM
Custom

HubSpot

All your marketing, sales & CRM data available at your fingertips while helping customers.

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HubSpot

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Project Management

Jira

The Jira integration allows you to connect Dixa conversations with Jira issues

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Chatbots & AI Automation

Kindly AI

Improve Customer Support with Kindly AI and GPT.

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Kindly AI

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Quality Assurance

Klaus

Deliver unbeatable service by making internal feedback of customer conversations easy and systematic.

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Marketing Engagement

Klaviyo

Klaviyo, a unified customer platform for email, SMS, and more, gives your online brand direct ownership of your consumer data and interactions

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Klaviyo

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Service Partners

Lab08

The tech company focused on building software products for fast-growing ventures.

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Conversational Analytics

Lang.ai

Get customer insights and automate your tagging in real time.

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Lang.ai

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Project Management

Linear

Linear streamlines issues, sprints, and product roadmaps. It’s the new standard for modern software development.

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Language Translation

Lokalise Messages

Real-time, two-way chat, messaging, and ticket translation. Connect Lokalise messages to your Dixa account and start benefiting from real-time translation!

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Lokalise Messages

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Data Visualization
Custom

Looker

Unlock the power of your customer data and boost agent productivity by integrating Looker with Dixa

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Marketing Engagement

LoyaltyLion

LoyaltyLion are a platform designed to boost customer retention and drive value through customer retention.

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LoyaltyLion

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Ecommerce
Custom

Magento 1 + 2

View your customers’ information and their purchase history in Dixa. Currently supports Magento 1 and 2.

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Magento 1 + 2

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BPO/Support

MakesYouLocal

Get access to a native team of e-commerce specialists and let them handle customer service, translations and online marketing.

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MakesYouLocal

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Conversational Analytics

Median

See the world through your customers’ eyes. Share screens with just a click, no need for screenshots.

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App Automation Services

Merge

​Merge is a single API to add hundreds of integrations to your app in days, not years.

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CRM
Custom

Microsoft Dynamics

Go beyond traditional CRM and ERP applications with Microsoft Dynamics 365.

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Microsoft Dynamics

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Quality Assurance

Miuros

Miuros is an AI-powered analytics and quality assurance platform for international & scaling customer service teams.

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Surveys

Nicereply

Measure customer satisfaction with Nicereply: the CSAT, CES & NPS survey tool built for Dixa.

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Nicereply

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Surveys

nps.today

The NPS and CSAT Survey Plugin for Dixa. Measure, Understand, and Act on all customer experiences directly in Dixa.

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nps.today

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App Automation Services

Okta

Provide a seamless identity authentication experience for your end users using Dixa’s Okta integration

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CRM
Custom

Pipedrive

If you manage sales in Pipedrive, you can supercharge your conversations in Dixa.

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Pipedrive

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Data Visualization

Plecto

Import your data into Plecto to visualize your business metrics in real time and create customized support dashboards.

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Data Visualization
Custom

Power BI

Transform your customer support data into rich visuals and push your business further with Power BI

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Power BI

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Ecommerce

Recharge

Recharge is simplifying retention and growth for innovative ecommerce brands.

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Recharge

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CRM
Custom

Salesforce

With our Salesforce integration you can display customer information from your Salesforce account in the conversation view.

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Salesforce

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Conversational Analytics

SentiSum

SentiSum automates support ticket tagging so you can uncover actionable insights from support conversations.

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SentiSum

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Ecommerce
Custom

Shopify

Access shopping history and order info when customers contact you. Just a few clicks to save a lot of time!

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Shopify

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Data Visualization

Stitch

Stitch extracts and transforms your data so you can use them with your data warehouses and BI tools.

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CRM
Custom

SuperOffice

SuperOffice CRM helps sales, marketing and customer service teams build better customer relationships.

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SuperOffice

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Workforce Management

Surfboard

Smart WFM with integrated forecasting, capacity planning, and performance analytics.

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Surfboard

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Data Visualization
Custom

Tableau

Integrate Tableau to provide your agents with convenient access to metrics that matter most to them.

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Tableau

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Language Translation

Unbabel

Enable all your agents to instantly become multilingual, using AI-powered language operations.

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Unbabel

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Marketing Engagement

Voyado

Connect Voyado to Dixa to drive increased customer loyalty for e-commerce growth. Gain full actionable knowledge about each customer and their intentions.

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BPO/Support

WeWow

WeWow is a service provider solely focusing on growth-driven companies and supporting them on their mission of expansion through impactful customer service.

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Ecommerce
Custom

WooCommerce

Add more ecommerce goodness! View customer order history instantly in Dixa.

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WooCommerce

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App Automation Services

Zapier

Connect to your favourite work tools with Zapier. Automate your tasks and save time on manual data entry.

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Partner with Dixa

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See how Dixa can transform your customer service.