Boost your CX setup

Connect your favorite apps to Dixa

Chatbots & AI Automation

Ada AI

Go automation-first with Ada’s AI chatbot. Provide personalized experiences at scale.

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Marketing Engagement
Custom

Agillic

Integrate customer service and marketing in new ways. Even collect consent while on a call.

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Agillic

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App Automation Services
Custom

AI Thank You Detector

Solve “thank you” responses automatically if no action is required. So your team can focus on more unique conversations that really require your attention.

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AI Thank You Detector

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Chatbots & AI Automation

Boost.ai

Reduce customer wait times and automate customer service at scale. No code required.

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Boost.ai

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Conversational Analytics

Capturi

Transform your call recordings into valuable insights with Dixa and Capturi

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Capturi

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Ecommerce
Custom

Centra

Centra is a leading e-commerce platform. Surface your customer and Centra data in Dixa so that your agents take advantage of it.

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Chatbots & AI Automation

Certainly

Deliver exceptional customer experiences and scale your growth through Conversational AI.

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Certainly

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Conversational Analytics

Chattermill

Gain an edge by unifying, measuring and analyzing all your customer feedback in real time with Chattermill.

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Chattermill

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Ecommerce
Custom

Custom Integration

You decide which data Dixa automatically looks up in your own systems. Neat, right?

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Custom Integration

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Language Translation

DeepL

Translate texts & full document files instantly. Accurate translations for individuals and Teams.

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Surveys
Custom

Delighted

Delighted, the survey and experience management platform. Surface your Delighted customer data in your Dixa agent interface.

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Delighted

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Chatbots & AI Automation

DigitalGenius

DigitalGenius is the AI platform that delivers automated resolutions for your support tickets, resulting in incredible customer satisfaction and operational savings.

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DigitalGenius

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App Automation Services

Easy Pay

Connect Easy Pay to your Dixa account and make it easier for your business to complete financial transactions, while improving your customer experience.

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Easy Pay

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Chatbots & AI Automation

Ebbot

The future of customer interactions. The complete chat platform with AI automation tools.

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Knowledge Management

Elevio

Enable your agents to be more effective and deliver a faster, more efficient, customer service with Elevio Knowledge Centered Service (KCS).

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Marketing Engagement
Custom

Emarsys

Connect your contact center to engagement data to drive personalization and higher customer lifetime value.

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Emarsys

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App Automation Services

FactBranch

Show more customer data in your support and sales software with FactBranch.

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FactBranch

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Data Visualization

Fivetran

Fivetran is the smartest, fastest way to replicate data from all of your applications into a cloud destination of your choice.

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Fivetran

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App Automation Services

Fullview

Solve customer issues faster with session replays and cobrowsing.

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Fullview

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Data Visualization

Geckoboard

Easily create stunning dashboards from live data in a matter of minutes

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Geckoboard

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Project Management

GitHub

A platform and cloud-based service for software development and version control, allowing developers to store and manage their code

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BPO/Support

Hire Horatio

Horatio is a leading provider of white-glove customer experience and omni-channel support services.

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Hire Horatio

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CRM
Custom

HubSpot

All your marketing, sales & CRM data available at your fingertips while helping customers.

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HubSpot

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App Automation Services
Custom

inMobile

Increase productivity, free up resources and minimise errors with an inMobile SMS gateway integration.

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inMobile

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Project Management

Jira

The Jira integration allows you to connect Dixa conversations with Jira issues

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Chatbots & AI Automation

Kindly AI

Improve Customer Support with Kindly AI and GPT.

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Kindly AI

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Quality Assurance

Klaus

Deliver unbeatable service by making internal feedback of customer conversations easy and systematic.

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Marketing Engagement

Klaviyo

Klaviyo, a unified customer platform for email, SMS, and more, gives your online brand direct ownership of your consumer data and interactions

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Klaviyo

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Service Partners

Lab08

The tech company focused on building software products for fast-growing ventures.

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Conversational Analytics

Lang.ai

Get customer insights and automate your tagging in real time.

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Lang.ai

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Project Management

Linear

Linear streamlines issues, sprints, and product roadmaps. It’s the new standard for modern software development.

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Language Translation

Lokalise Messages

Real-time, two-way chat, messaging, and ticket translation. Connect Lokalise messages to your Dixa account and start benefiting from real-time translation!

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Lokalise Messages

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Data Visualization
Custom

Looker

Unlock the power of your customer data and boost agent productivity by integrating Looker with Dixa

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Marketing Engagement
Custom

LoyaltyLion

LoyaltyLion is an e-commerce customer loyalty and engagement platform. Allow Dixa agents to see that in real-time.

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LoyaltyLion

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Conversational Analytics

Lumoa

Turn customer feedback, support requests and conversations into actionable insights with AI

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Ecommerce
Custom

Magento 1 + 2

View your customers’ information and their purchase history in Dixa. Currently supports Magento 1 and 2.

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Magento 1 + 2

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BPO/Support

MakesYouLocal

Get access to a native team of e-commerce specialists and let them handle customer service, translations and online marketing.

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MakesYouLocal

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Marketing Engagement
Custom

Marketo

Never miss an opportunity to nurture and convert a lead by automatically sending leads to Marketo.

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Marketo

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Quality Assurance

Medallia Agent Connect

Increase transparency and drive results through real-time feedback, coaching, and quality management.

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Medallia Agent Connect

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Conversational Analytics

Median

See the world through your customers’ eyes. Share screens with just a click, no need for screenshots.

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App Automation Services

Merge

​Merge is a single API to add hundreds of integrations to your app in days, not years.

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CRM
Custom

Microsoft Dynamics

Go beyond traditional CRM and ERP applications with Microsoft Dynamics 365.

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Microsoft Dynamics

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Quality Assurance

Miuros

Miuros is an AI-powered analytics and quality assurance platform for international & scaling customer service teams.

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Surveys

Nicereply

Measure customer satisfaction with Nicereply: the CSAT, CES & NPS survey tool built for Dixa.

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Nicereply

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Surveys

nps.today

The NPS and CSAT Survey Plugin for Dixa. Measure, Understand, and Act on all customer experiences directly in Dixa.

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nps.today

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CRM
Custom

Odoo

Odoo is a suite of open source business apps that cover all your company needs. Show that data in your Dixa agent interface.

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App Automation Services

Okta

Provide a seamless identity authentication experience for your end users using Dixa’s Okta integration

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BPO/Support

Onepilot

Onepilot provides e-merchants with 100% human answers to their users with tech enabled native-speaking agents, and together with Dixa – we create an effortless experience for the customer!

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Onepilot

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CRM
Custom

Pipedrive

If you manage sales in Pipedrive, you can supercharge your conversations in Dixa.

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Pipedrive

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Data Visualization

Plecto

Import your data into Plecto to visualize your business metrics in real time and create customized support dashboards.

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Data Visualization
Custom

Power BI

Transform your customer support data into rich visuals and push your business further with Power BI

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Power BI

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App Automation Services
Custom

Recharge

Recharge is the leading subscriptions payments platform designed for merchants to set up and manage dynamic recurring billing across web and mobile.

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Recharge

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App Automation Services
Custom

Reepay

Europe’s leading specialists for subscription management, payment services, and billing solutions.

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Marketing Engagement

REVIEWS.io

Provides both B2B and B2C companies the opportunity to collect, publish and manage their customer reviews.

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REVIEWS.io

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CRM
Custom

Salesforce

With our Salesforce integration you can display customer information from your Salesforce account in the conversation view.

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Salesforce

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Marketing Engagement
Custom

Salesforce Marketing Cloud

Sync your data and streamline workflows for sales, marketing and support.

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Salesforce Marketing Cloud

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Conversational Analytics

SentiSum

SentiSum automates support ticket tagging so you can uncover actionable insights from support conversations.

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SentiSum

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Ecommerce
Custom

Shopify

Access shopping history and order info when customers contact you. Just a few clicks to save a lot of time!

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Shopify

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Data Visualization

Stitch

Stitch extracts and transforms your data so you can use them with your data warehouses and BI tools.

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CRM
Custom

SuperOffice

SuperOffice CRM helps sales, marketing and customer service teams build better customer relationships.

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SuperOffice

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Workforce Management

Surfboard

Surfboard isn’t workforce management software in the traditional sense. It is a one-stop shop for a modern support team’s planning needs.

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Surfboard

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Data Visualization
Custom

Tableau

Integrate Tableau to provide your agents with convenient access to metrics that matter most to them.

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Tableau

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App Automation Services

Telesign

Telesign connects, protects, and defends the customer experience and help the world’s largest brands secure onboarding, maintain account integrity, prevent fraud, and streamline omnichannel engagement.

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Telesign

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Language Translation

Unbabel

Enable all your agents to instantly become multilingual, using AI-powered language operations.

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Unbabel

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Marketing Engagement

Voyado

Connect Voyado to Dixa to drive increased customer loyalty for e-commerce growth. Gain full actionable knowledge about each customer and their intentions.

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BPO/Support

WeWow

WeWow is a service provider solely focusing on growth-driven companies and supporting them on their mission of expansion through impactful customer service.

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Ecommerce
Custom

WooCommerce

Add more ecommerce goodness! View customer order history instantly in Dixa.

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WooCommerce

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App Automation Services

Zapier

Connect to your favourite work tools with Zapier. Automate your tasks and save time on manual data entry.

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Conversational Analytics

Zenloop

Perfect customer relationships with zenloop’s action-driven CX automation platform

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Zenloop

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Partner with Dixa

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See how Dixa can transform your customer service.